Instructions for deleting your data from the Vibrate platform
In accordance with privacy protection law and our privacy policy, you have the right to request deletion of your personal data stored in our system.
You need to sign in to your Vibrate account to verify your identity. If you can't sign in, please contact our support.
Submit a data deletion request using one of the following methods:
To protect your privacy, we need to verify your identity before proceeding with deletion. We will ask you to provide additional verification information, such as the email address or phone number associated with your account.
After verifying your identity, we will begin the data deletion process. This process may take up to 30 days. You will receive written confirmation after the deletion is complete.
Data that will not be deleted: Data we are legally required to retain (such as invoice records) will be kept in compliance with the law.
Backups: Certain data may remain in backups for a limited period but will not be actively used.
If you have additional questions or need help with the data deletion process, please contact our support team:
We are committed to protecting your privacy
Last updated: 8/10/2026
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