Privacy Policy

How we handle your data when using the Facebook & WhatsApp integration

Our Commitment to Your Privacy

The Vibrate platform is operated by Lightup Software Services ("Vibrate", "we").

We are committed to protecting your privacy and handling your data with full transparency. This policy explains how we collect, use, and protect information obtained through Facebook Login and the WhatsApp Business API.

This policy supplements Vibrate's general privacy policy which applies to all our services.

Information We Collect

1.1

Facebook Login

Basic profile details (name, email address)
Facebook user ID
Public profile information

1.2

Facebook API Data

Usage data from the WhatsApp Business API
Access tokens for API authentication
Message metadata (timestamps, delivery status)

Data Sharing with Facebook

Information Shared with Facebook

As part of using the Facebook and WhatsApp Business APIs, the following information may be shared with Facebook:

Basic profile information for authentication
App usage data for analytics and improvement
Action metadata (e.g., message send events)
App ID and technical identifiers

Facebook's Privacy Policy

Facebook processes your data according to its own privacy policy. You can review it at Facebook Privacy Policy for full details on how Facebook handles your data.

Facebook may use data received through the integration for its own purposes, including ad targeting and analytics, as described in their privacy policy.

How We Use Your Information

We use the collected information to:

Enable Login: Authenticate your identity through Facebook Login
Customize Services: Provide personalized WhatsApp Business features based on your account
Manage Account: Maintain and manage your account settings and preferences
Technical Support: Provide technical assistance and resolve issues
Improve Services: Analyze usage patterns to enhance our platform
Facebook Compliance: Comply with Facebook Platform Policies and terms of service

Data Security

Security Measures We Implement

All data is encrypted in transit using SSL/TLS
Secure storage with encrypted databases
Strong authentication mechanisms and access controls
Continuous monitoring for security threats
Regular encrypted backups

Your Responsibility

You are responsible for maintaining the security of your account credentials and for any activities that occur under your account. Please keep your login information secure and notify us immediately of any unauthorized access.

Your Rights

You Have the Right To:

Access: Request a copy of all personal data we hold about you
Deletion: Request deletion of your personal data (visit our Data Deletion page)
Correction: Request correction of inaccurate personal data
Restriction: Request restriction of processing of your personal data
Objection: Object to the processing of your personal data
Manage Permissions: Manage your Facebook app permissions and revoke access at any time through your Facebook settings

To exercise any of these rights, please contact us at [email protected]

Acceptable Use

When using our platform with the Facebook and WhatsApp integrations, you agree to the following:

Fair Use: Use the service in compliance with all applicable laws and regulations
Respect Privacy: Respect the privacy of your contacts and message recipients
Usage Restrictions: Do not use the platform for spam, harassment, or any illegal activity
Appropriate Content: Only send appropriate and authorized content through the platform

Violation of these terms may result in immediate termination of service. Please also review the Facebook Platform Policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

[email protected]

Data Deletion Request Page

Facebook Privacy Policy

Vibrate

Lightup Software Services

Your privacy matters to us. We are committed to transparency and protecting your data.

Last updated: July 30, 2026