Not every send is created equal
There's a chasm between sending 100 messages and sending 100,000. And it's not just a numbers thing. As you grow, everything changes: the tech, the strategy, the regulation, and even the pricing. Businesses starting with SMS think "it's simple — you write a message and hit send." Then they reach 10,000 messages and find out there's a whole world they didn't know.
Three orders of magnitude
Small business: 100–1,000 messages a month
Cafe, hair salon, personal trainer, solo lawyer. Requirements are simple:
• Simple UI for manual sending
• Contact import from Excel
• Basic scheduling
• Automatic appointment reminders
Cost: ₪40–70 per month. In many cases, the reminders alone save 10x the cost.
The challenge: build a quality list. At this scale, every number matters.
Mid-size business: 1,000–10,000 messages a month
Restaurant chain, online store, service company, medical institute. Here things start to get interesting:
• Audience segmentation — you don't send the same message to everyone
• A/B testing — you test what works
• Automations — cart abandonment, follow-up, Win-Back
• CRM/store integration
• Reports and analytics
Cost: ₪200–600 per month. ROI here is already measurable and meaningful.
The challenge: don't flood. 10,000 messages per month to 3,000 customers = 3 messages per customer on average. That's on the edge. Need to segment and send smart.
Large organization: 10,000–100,000+ messages a month
Retail chains, banks, insurance, HMOs, tech platforms. Here it's a completely different game:
• Full API — integration with internal systems
• High-speed sending (100–500 messages per second)
• Failover and redundancy — if one provider drops, there's backup
• Real-time DLRs (Delivery Reports)
• Permission management — who's allowed to send, who approves content
• Automatic compliance — DNC checks, sending hours, caps
Cost: ₪1,000–5,000 per month (with tiered pricing — the more you send, the less per unit).
The challenge: reliability. When you send an OTP to 100,000 users, you can't have messages "stuck." Every second of delay = users who drop.
The tech: what changes with size?
Throughput
• Small: 1–5 messages/second is enough
• Medium: 10–50 messages/second
• Large: 100–500+ messages/second. The difference between finishing a campaign in 3 minutes vs. 3 hours.
Smart routing
At large scale, you don't send everything through one provider. The system automatically picks the cheapest/fastest/most reliable route per message, based on the recipient's carrier.
Queue management
100,000 messages don't go out all at once. The system manages a smart queue that spreads the send, retries failed messages, and maintains steady throughput.
Pricing: how it works
SMS prices in Israel are tiered:
• 100–1,000 messages: 6–7 agorot per message
• 1,000–10,000: 5–6 agorot
• 10,000–50,000: 4–5 agorot
• 50,000+: 3–4.5 agorot (depending on volume and commitment)
At Vibrate there's no monthly subscription and no commitment. Buy a package, use it at your pace. Messages don't expire.
5 questions to ask before choosing an SMS provider
1. What's the delivery rate? A good provider commits to 97%+. Below that — run.
2. How fast? If you send 50,000 messages, how long until they're all out?
3. Is there a documented API? If you're going to grow, you'll need integration. Check the API is clear, documented, and has an SDK.
4. What happens when it drops? Automatic failover? SLA? 24/7 support?
5. What's the real price? Some providers charge for DLRs, Sender ID, support. Check what's included.
Pick a platform that scales with you
Vibrate fits every scale: from 100 messages a month to millions. Simple UI for beginners, full API for advanced users, and prices that drop as you grow. Start free and grow when you're ready.
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